We read every message. Response time is typically 2–5 working days. For urgent matters, note it in your subject line.
We operate from the Atlantic Forest of southern Bahia, Brazil — and from a small team spread across Bahia, São Paulo, and Japan. Our typical response window is 2–5 working days, Monday to Friday.
For account changes, billing questions, tier upgrades, or cancellations — use the form above or email directly:
members@kilombotenonde.orgEnquiries about visiting the kilombo, residency programs, and in-person training. Note that in-person retreats are currently available to Guardian members with at least three months' standing.
Interview requests, photography access, and documentary inquiries. We ask that any media visit be planned at least six weeks in advance.
press@kilombotenonde.orgWe maintain a small solidarity fund supported by Guardian members. If the price of a tier is a genuine barrier to your participation, write to us and we will respond without judgment.